Ethos Veterinary Health
Oncology Coordinator, Veterinary
ER- Veterinary Technician - West Springfield, MA - Full Time
Oncology Coordinator, Veterinary | $20–$25/hr | Full-Time Benefits | Monday–Friday | West Springfield, MA
Join Veterinary Emergency & Specialty Hospital (VESH) in West Springfield as an Oncology Coordinator supporting our Medical Oncology team. This role is ideal for someone highly organized, detail-oriented, and passionate about delivering exceptional service to clients, patients, and referring veterinarians. As a key member of our oncology service, you’ll help ensure a seamless experience for patients receiving specialized cancer care while supporting daily department operations.
Compensation
- $20–$25/hour, based on experience and knowledge
- Shift differential where applicable
- Five 8-hour shifts per week
- Monday through Friday
Full-Time Benefits Include:
- CVT license application + renewal reimbursement
- CE Allowance + Access to VetBloom for RACE-approved courses
- Paid Shoe Stipend & Scrubs provided (free to you!)
- RECOVER Training
- 16-Week VTNE Study Group Program + One-time VTNE Reimbursement
- PTO + Sick Time
- Employee & Immediate Family Pet Discount
- 401(k) with employer match
- Medical/Dental/Vision + HSA/FSA options
- Short & Long-Term Disability Insurance
- Life Insurance
- Veterinary Technology Education Scholarships
As Oncology Coordinator, you’ll serve as the central point of communication and organization for our Medical Oncology department. Responsibilities include:
- Coordinate communication between the hospital, clients, and referring veterinarians (RDVMs) to ensure timely updates and continuity of care
- Schedule oncology consultations, recheck appointments, and procedures
- Prepare and maintain accurate patient records, treatment estimates, and client documentation
- Monitor oncology department email communication, prescription refill requests, laboratory results, and appointment confirmations
- Coordinate daily task lists and workflows for oncology doctors and technicians
- Send client updates, RDVM correspondence, and sympathy cards promptly and professionally
- Maintain, organize, and purge oncology files according to hospital protocols
- Support smooth day-to-day operations of the Medical Oncology service while delivering exceptional client service
- Previous experience in veterinary medicine, specialty medicine, or client coordination strongly preferred
- Strong organizational skills with exceptional attention to detail
- Outstanding interpersonal and communication skills
- Ability to work independently while collaborating closely with a team
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced hospital environment
- Dependable, flexible, and accountable with a positive, professional attitude
- Commitment to maintaining a respectful, supportive, and team-oriented hospital culture
- Comfortable communicating with clients during emotional and sensitive situations with empathy and professionalism
- Fluent English speaking and reading skills required
We are a 24-hour, VECCS Level 2 Certified, state-of-the-art Emergency + Specialty veterinary hospital.
Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training, while also providing critical and emergency veterinary care.
We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, Medical Oncology, and Emergency and Critical Care.
At VESH, you’ll join a collaborative team committed to exceptional medicine, compassionate care, and continued learning. Every role in our hospital contributes to improving the lives of pets and the families who love them.
Serving West Springfield and Surrounding Communities
Our hospital is located in West Springfield, MA, and draws talented veterinary professionals from throughout the region, including:
- Springfield, MA
- Chicopee, MA
- Holyoke, MA
- Longmeadow, MA
- Agawam, MA
- Northampton, MA
- Amherst, MA
- Enfield, CT
- Suffield, CT
- Hartford, CT
This location offers access to a broad veterinary talent market across Western Massachusetts and Northern Connecticut.
Considering Relocation?
If you’re relocating for the right opportunity, VESH offers the chance to join a collaborative specialty hospital where you can build your career alongside experienced specialists and technicians while making a meaningful impact in the lives of patients and their families. West Springfield offers easy access to both city amenities and outdoor recreation, with close proximity to the Berkshires, Boston, and Northern Connecticut.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
