Ethos Veterinary Health
Veterinary Receptionist
CSR - Dartmouth, NS, Canada - Full Time
📍 Maritime Veterinary Emergency + Specialty Centre – Dartmouth, NS
Love pets and people? Thrive in a fast-paced environment where no two days are the same? Join our incredible team at Maritime Veterinary Emergency + Specialty Centre (MVESC) — a brand-new, 24,000 sq. ft. hospital that opened in May 2024!
We’re looking for a Client Service Representative to be the friendly, calm, and caring face that welcomes every pet and person through our doors.
What’s in it for you:
- $19–$25/hr (based on skills) + $2.50/hr shift premium
- Flexibility needed, 8–12 hr shifts – we’ll chat schedule during your interview!
- CSR Certificate Program + continuing education
- Career growth opportunities
- Medical, Dental, Vision, RRSP match, PTO, Sick Time & more
- Demonstrate excellent customer service and communication skills
- Previous experience as a receptionist in a veterinary emergency hospital setting preferred
- Display compassion and patience toward clients
- Interact positively in a team environment with members of the medical treatment team
- Answer incoming phone calls from clients, veterinarians, and employees
- Greet clients and pets upon arrival
- Handle emergency situations efficiently and calmly
- Present billing estimates to clients and collect payment for bills
- Admit and discharge animal patients
- Provide regular updates to clients regarding the status of their pet and/or wait time
- Document phone conversations in the electronic system
- Maintain and file patient records and complete all necessary paperwork
- Enter patient information into the company electronic system
- Maintain cleanliness of the facility including sweeping, mopping, and wiping down surfaces
- Other tasks assigned by supervisor
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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