Veterinary Assistant Hospital Service Manager

Lawrence, MA
Full Time
Assistant HSM
Manager/Supervisor

Are you a natural leader with a passion for veterinary medicine and team development?

Bulger Veterinary Hospital located in Lawrence, MA is seeking a dedicated and dynamic Assistant Hospital Service Manager to help lead our exceptional team in delivering top-notch care to pets and their families. If you’re ready to combine your leadership skills with your love for animals and make a real difference in a thriving, collaborative environment, this could be the perfect opportunity for you!

Compensation:

  • $60-70k based on knowledge & experience
Anticipated Schedule:
  • Full-time, 40 hours weekly
  • Shifts: 12 PM–8 PM, Tuesday-Saturday or Sunday-Thursday
  • Flexibility for occasional nights, weekends, and other shifts as needed
About the Role:
As the Assistant Hospital Service Manager, you’ll work closely with Clinical Supervisors and Hospital Service Managers to lead and support our clinical teams. Your focus will include ensuring high-quality care for patients, mentoring and training staff, and fostering a healthy, collaborative work environment.

Key Responsibilities:
  • Onboarding & Training: Guide new hires through training and track their progress.
  • Staff Development: Support the growth of established assistants and technicians through reviews, mentoring, and feedback.
  • Scheduling & Staffing: Assist supervisors with scheduling to meet the hospital’s needs.
  • Recruitment: Screen applicants, conduct phone interviews, and schedule candidate interviews.
  • Program Management: Oversee programs such as Fear Free Certification and Purdue RVT initiatives.
  • Safety & Compliance: Assist with OSHA training and ensure medical policies are implemented.
  • Operational Support: Maintain equipment and labs and serve as a liaison with technical schools.
What We’re Looking For:
  • Preferred Experience: 2+ years in an Emergency or Specialty Veterinary Hospital; CVT is a plus.
  • Education: College or technical school education or equivalent work experience.
  • Skills: Strong leadership, analytical problem-solving, and the ability to work independently and collaboratively.
  • Tech-Savvy: Familiarity with EzyVet and Smartflow is preferred but not required.

Why Choose Bulger?
  • Comprehensive Care: From General Wellness to Specialty Medicine in Ophthalmology, Surgery, Anesthesia, Internal Medicine, Exotics, and Cardiology, we cover it all.
  • Collaborative Environment: Work alongside skilled professionals who share your dedication to high-quality care and patient well-being.
  • State-of-the-Art Facilities: Join a cutting-edge hospital equipped to handle any situation, with the latest technology and resources.
    • CT
    • Digital Radiography
    • Ultrasound: Abdomen, Cardiac, Thoracic, Musculoskeletal
    • Video Scoping: Cystoscopy, Endoscopy, Rhinoscopy, and more
    • Minimally Invasive Surgery: Arthroscopy, Laparoscopy, Thoracoscopy
    • Ophthalmic Diode Laser System, Phacoemulsification surgery, Operating Microscope
    • Transfusion Medicine
    • Electromyography (EMG)
    • Echocardiogram & Electrocardiogram (ECG)
    • Spinal Tap
Full-Time Benefits:
  • CE Allowance
  • Uniform Allowance
  • Paid Time Off
  • Medical/Denta/Vision
  • 401(k) with employer matching
  • Employee Pet Discount
  • Short & Long-Term Disability
  • Health Savings & Flexible Spending Accounts
  • Life Insurance
  • Professional Development Assistance
  • Employee Referral Program
  • Relocation Assistance
  • Employee Assistance Program

Ready to take the next step in your career?
Don't miss this opportunity to join our team and make a real difference in the lives of pets and their families. Apply today and unleash your potential at Bulger Veterinary Hospital!

For more information about our hospital, please visit https://www.bulgervet.com.

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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