Specialty Veterinary Technician Supervisor, GCVS-NASA

Webster, TX
Full Time
Specialty- Supervisor
Manager/Supervisor

Specialty Veterinary Technician Supervisor
 
Gulf Coast Veterinary Specialists (GCVS) has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, GCVS is expanding its reach with a secondary satellite location in Webster, TX. This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, GCVS continues its mission of enhancing the well-being of animals and supporting the communities that love them.

We are seeking a Specialty Veterinary Technician Supervisor who is a dynamic leader with a proven track record of success, to oversee specialty veterinary technicians in a busy and fast paced multi-specialty animal hospital.

Overview:
The Specialty Veterinary Technician Supervisor plays a pivotal role in delivering exceptional medical care by ensuring the seamless daily operations of technical staff while fostering long-term growth and excellence. This leadership position oversees and mentors a skilled team, upholding GCVS’s renowned standards of quality to provide outstanding patient care and ensure an exceptional client experience.

Compensation:
  • $50,000- $60,000, depending on experience
    • $2500 Sign On Bonus eligible for the right candidate!
Anticipated Schedule:
  • Full Time
  • Mixed Shifts
  • Weekend/Holiday availability required
Duties & Responsibilities
People Management
  • Recruitment: Maintain and monitor the recruitment platform for all open Specialty technical positions.
  • Staffing Oversight: Collaborate with the Hospital Director to assess staffing needs, including hiring, training, disciplining, and terminating as required.
  • Selection & Onboarding: Recruit and participate in the selection process of new employees, ensuring completion of orientation and training.
  • Performance Management: Conduct annual performance appraisals, provide coaching and mentorship, and identify ongoing skill-building needs alongside the Learning and Development team.
  • Employee Morale: Assist in performance-based incentive programs, mediate conflicts, and maintain employee satisfaction.
  • Licensure Compliance: Track and ensure all LVTs maintain current licensure.
Hospital Operations
  • Daily Oversight: Assist in the daily operations of Specialty technical staff.
  • Scheduling: Oversee technical staffing and scheduling, ensuring alignment with budget and operational needs.
  • Strategic Planning: Collaborate with department managers and the Hospital Director to maximize staff efficiency and revenue growth.
  • Client Care: Partner with the Hospital Director to ensure client satisfaction and optimal patient care.
  • Safety Compliance: Work with the OSHA/Safety Officer to maintain a robust hospital safety program.
  • Risk Management: Collaborate with the Risk Management Officer for root cause analysis and technical staff training development.
Financial Duties
  • Payroll Management: Oversee all Specialty technical staff payroll processes, including missed punches, PTO, CE days, bereavement, and sick leave.
  • Inventory Oversight: Manage inventory for Specialty departments and assist in budget planning and financial analysis.
  • Expense Management: Submit expenses to Oracle for processing.
Technology Support
  • System Knowledge: Stay current with all features of EzVet & Smartflow (hospital operating systems).
  • Vendor Relations: Maintain relationships with vendors for hospital Specialty department inventory.
  • Communication: Notify Specialty staff of system updates, shutdowns, or equipment upgrades.
  • Training: Ensure technical staff receives adequate training on hospital operating systems.
Employee Resource Management
  • Recruiting & Hiring: Support the Hospital Director with recruiting, interviewing, and pre-hire processes.
  • Performance Reviews: Assist team leaders in addressing employee performance concerns and maintaining disciplinary documentation.
  • Resource Tracking: Maintain annual calendars of employee paid time off, CE funds, and uniform allowances while keeping employees informed of account balances.
Qualifications: Knowledge, Skills, and Abilities
  • Technical Experience: Licensed Veterinary Technician experience in a tertiary setting strongly preferred.
  • Supervisory Experience: Proven track record in managing staff within a veterinary setting required.
  • Managerial Skills: Strong administrative and leadership abilities.
  • Work Ethic: Positive attitude and adaptability to changing situations.
  • Attention to Detail: Ability to focus on details while maintaining awareness of broader goals.
  • Confidentiality: Maintain discretion and confidentiality in all matters.
  • Physical Abilities: Capability to handle, lift, and restrain animals; ability to stand for long periods and perform medical procedures.
  • Clinical Expertise: Proficient in administering CPR, drawing blood, administering medications/fluids, and assessing/training patients.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Independent Work: Ability to work autonomously and produce high-quality outcomes.
  • Multi-tasking: Skilled at handling multiple priorities effectively.
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
Perks & Benefits:
  • CE Allowance
  • Uniform Allowance
  • Paid Time Off
  • Employee Pet Discount
  • 401k
  • Medical/Dental/Vision
  • Disability Insurance
  • Life Insurance
  • HSA/FSA
  • Access to VetBloom for RACE-approved continuing education and training
  • Partnership with Purdue Veterinary Technology program, including scholarships
  • License application and renewal reimbursement for CVTs.
  • Financial support and onsite mentorship for those pursuing VTS certification
  • Ask us about certification assistance
Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?
GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service. We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!

If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence.
 
For more information about our hospital, please visit https://www.gcvs.com
 
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
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Manager, Assistant Manager, Practice Manager, Supervisor, Hospital Manager, Hospital Assistant Manager, Hospital Director
 
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