Emergency Veterinary Clinical Supervisor
Now Hiring: ER Clinical Supervisor – Lead with Purpose, Care with Heart
Boston West Veterinary Emergency & Specialty | Natick, MA
Are you an experienced veterinary technician ready to take the next step in your career? Do you thrive in a fast-paced emergency setting and have a passion for leading and supporting your team? Boston West is seeking a compassionate, motivated Emergency Clinical Supervisor to guide our ER technicians and assistants while continuing to provide exceptional hands-on patient care.
About the Role:
Reporting to the Hospital Services Manager, the ER Clinical Supervisor plays a vital leadership role within the emergency department. This hybrid position is approximately 75% clinical and 25% administrative—ideal for someone who loves staying involved on the floor while also supporting and growing their team.
You’ll serve as the go-to resource for the emergency department, helping to manage day-to-day operations, support staffing and scheduling, foster team development, and ensure the highest level of patient and client care.
Schedule Overview:
Enjoy a balanced blend of leadership and hands-on clinical work with a predictable weekly structure and some flexibility built in:
- Fridays & Saturdays: Two 12-hour clinical shifts (7:00 AM – 7:00 PM)
- Thursdays: One 6-hour administrative shift focused on team development, operations, and project work
- Floating Hours: An additional 10 hours per week to be flexed based on hospital needs—offering a mix of autonomy and variety
Compensation:
- $35–$40/hour, based on experience and skill level
- Lead the Way: Provide leadership, direction, and daily support to clinical and client service teams.
- Staffing & Scheduling: Monitor staffing needs, approve payroll, and ensure coverage for exceptional patient care and client experience.
- Team Development: Conduct regular team check-ins, participate in hiring and reviews, and partner with training teams to support ongoing learning.
- Client Care: Promote a hospitality-first culture, resolve concerns, and ensure every visit meets our high standards.
- Hands-On Tech Work: From triage and diagnostics to patient monitoring and client communication, you’ll continue to provide top-tier medical support.
- Hospital Operations: Serve as the point person for department needs, equipment issues, and interdepartmental coordination.
We’re seeking a confident, capable leader with a strong foundation in emergency medicine. The ideal candidate will bring both prior leadership experience and hands-on ER/critical care expertise to the role.
- Leadership experience is required — you’ve led teams, coached others, and handled supervisory responsibilities
- Emergency/critical care experience is a must—you thrive in a fast-paced, high-acuity environment
- Veterinary technician background (CVT/LVT/RVT preferred but not required)
- Excellent communication, coaching, and problem-solving skills
- Ability to stay calm, focused, and adaptable under pressure
- A passion for mentoring others and driving positive change within the team
What to Expect:
At Boston West, we take pride in fostering a family-oriented and close-knit work environment. Here's what sets us apart:
- Family Oriented & Close-Knit Group: We're a team that values connection, collaboration, and fostering a supportive culture.
- Interdepartmental Collaboration: Experience lots of collaboration between all departments, creating a dynamic and integrated workplace.
- Learning and Training Oriented: We're passionate about continuous learning, offering extensive training and development opportunities.
- Career Development Focus: Our commitment to career development means ample support and opportunities for advancement.
- Room for Personal Growth: We believe in providing ample room for individuals to step up, shine, and make a name for themselves. Explore various opportunities for growth through collaboration and cross-training.
- CE Allowance
- Uniform Allowance
- Paid Time Off
- 16 Week VTNE Study Group Program!
- Medical/Dental/ Vision
- 401(k) with employer matching
- Employee Pet Discount
- Short & Long-Term Disability
- Health Savings & Flexible Spending Accounts
- Life Insurance
- Professional Development Assistance
- Employee Referral Program
- Relocation Assistance
- Employee Assistance Program
Ready to take the next step in your career? Join a team that values excellence, compassion, and collaboration.
For more information about our hospital, please visit https://www.bostonwestvet.com.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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