Front Desk Receptionist

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. 

Responsibilities: 

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.  
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system.  Manage a schedule for those needing support and schedule appointments as required.  

Requirements:

• Associates degree is preferred
• A high school diploma is required
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills

Job Duties/Requirement/Responsibilities: The listing of job duties/requirements contained in this job description are not all-inclusive. Duties/requirements/responsibilities may be added or subtracted at any time due to the needs of the Hospital. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

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Job Duties/Requirements/Responsibilities:  

• Job allows employees to vary physical position or activity for comfort.  

• Must be able to:  

• Stand 100% or longer of a 10-hour workday.  

• Walk up to 100% of a 10-hour workday.  

• Sit 4% of a 10-hour workday.  

• Requires the ability to lift up to 50 pounds continuously.  

• Requires the employee to bend, squat, kneel and reach above shoulder level frequently. Climb and twist occasionally.  

• Requires repetitive use of hands for simple grasping and fine manipulation  

• Requires all sensory skills (speech, vision, smell, touch, and hearing) corrected to the near-normal range.  

• Environment:  

• Greater than 90% of time spent indoors.  

• Temperature and humidity fluctuate indoors.  

• Exposure to cleaning agents.  

• Exposure to high-stress levels.  

• Exposure to electrical currents. 

Preferred Requirements:

• High School diploma is required, Associate's degree (A. A.) or Bachelors is preferred; or related experience and/or training; or equivalent combination of education / experience. 

• Adapts positively to the ever-changing healthcare environment by supporting technology and process changes.  

• Ability to empathize with others and demonstrate a values-based work style is required.  

• Must possess excellent listening, interpersonal skills, and problem-solving methods.  

• Demonstrates the core values and Mission Statement of Metropolitan Animal Specialists (MASH) in their day-to-day activity.