Emergency Veterinary Assistant, NVS

$2,500-$5,000 Sign On Bonus Available! Overnight and Weekend Differential!

Are you an experienced veterinary Assistant looking for a team that works together and loves to support each other? Do you enjoy seeing a variety of cases, virtually guaranteeing no two days are the same?

Our veterinary assistants play a vital role in our hospital, acting as a frontline member in the assessment and medical care of our patients. Our veterinary assistants also play a crucial role with client communication.

WHY WORK WITH US? Join a team of veterinary professionals you can easily build relationships with - we support and encourage each other and love to celebrate wins, big or small. We pride ourselves on a welcoming learning environment where team members feel safe to advance their skills and seek guidance from each other while practicing quality medicine and patient care. State of the art newly renovated and expanded hospital.

WHO ARE WE? NVS is a 24/7 veterinary specialty and emergency hospital. We are in a recently expanded 24,000 square foot hospital with digital radiography, computed tomography (CT), on-site magnetic resonance imaging (MRI), ultrasound, endoscopy, access to an on-site commercial laboratory, and more. Our primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. We have a comprehensive recycling and composting program as well as a 5,000-gallon rainwater collection system, roof-mounted photovoltaic solar panel system, skylights, and an energy recovery system for heating and air.

Position Responsibilities:

• Prioritize patient care and client experience by providing gold standard treatment
• Check-in all ER patients into Smartflow, Ezyvet, and Cubex
• Perform basic triage on all incoming ER cases and determine appropriate acuities
• Obtain signatures from clients for estimates
• Input basic history and start history template in Ezyvet
• Supports front desk staff
• Obtain and attach patient records if not done so already
• Discharge patients when needed
• Be a liaison between ER and front desk teams, including answer questions and handling patient related issues
• Determine if patient needs ER or Urgent Care
• Aid technical floor staff with STATs
• Answers incoming ER phone calls

• Complete Cubex competency test
• Stay up to date on DEA/controlled drug laws in Tennessee and federally and implement
• Report medication errors and patient concerns directly to Patient Care Manager
• Complete all training with assigned trainer

• If a patient is identified as a STAT and they are at home - Invite them to the hospital
• If a patient is identified as a STAT and they are in the parking lot - call a STAT/take patient the treatment area

Qualifications:

• Highly skilled in veterinary triage, diagnostics and nursing
• Must have a strong veterinary medical knowledge and a detailed understanding of common disease processes and pharmacology
• Must  be able to perform quick  and efficient diagnostics, treatment, and procedures
• Must be exemplary in customer service, critical thinking, team-oriented attitude
• Have at least 3+ year(s) of veterinary hospital experience or combination of experience and education
• Licensed Technicians preferred but not required
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Anticipated Schedule:

• Consistent Three 12-hour Shifts/Week
• Daytime, Swing and Overnight Positions are available! 

Compensation:

• Range is $21-$48 DOE, commensurate with experience
• $4.50 Shift Differential/Weekend Differential Available

Benefits:

• CE Allowance Available
• Uniform Allowance
• Quarterly Bonus Opportunity
• Paid License Renewal Fees and Out of State Transfers
• Paid Time Off
• Paid Holidays
• Employee Pet Discount
• Tuition Reimbursement/Assistance Available
• VTNE Reimbursement/Assistance Available
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA

We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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