Veterinary Coordinator, SAVES
South Asheville Veterinary Emergency & Specialty in beautiful Asheville, NC is hiring a full-time Coordinator to support our Emergency, Critical Care, and Specialty teams!
Compensation: $21.00 – $30.00 per hour, based on experience
Schedule: Monday – Friday, 11:00am–7:30pm
Benefits:
Continuing education & professional development assistance
Tuition reimbursement
Relocation assistance available
Generous Paid Time Off policy
Medical, Dental, and Vision insurance plans
Health Savings Account (HSA) & Flexible Spending Account (FSA)
401(k) planning with employer matching
Employee discount
Employee Assistance Program (EAP)
Life insurance
Referral program
Retirement plan
And more!
At South Asheville Veterinary Emergency & Specialty (SAVES), our goal since opening in 2009 has been to practice the gold standard of medicine, perform advanced techniques, and be leaders in veterinary specialty and emergency care. Located in the heart of the Blue Ridge Mountains, the peaks represent the height of our love for animals, and the valleys symbolize the depth of our compassion. Together with our referring veterinary community, we combine medical knowledge, advanced technology, and kindness to deliver exceptional care—it's simply in our nature.
The Float Coordinator plays a pivotal cross-departmental role, ensuring seamless daily operations and continuity of care across Emergency, Critical Care (ECC), and all specialty departments. This position acts as a liaison between Client Service Representatives (CSRs), doctors, patient care teams, and clients to promote efficient workflows, compassionate communication, and a positive experience for every patient and family.
Ideal candidates enjoy fast-paced, collaborative environments and excel at communication, multitasking, and problem-solving while supporting advanced veterinary medicine.
Key Points for Our Veterinary Coordinator:
Serve as a primary point of contact for clients across ECC and specialty services
Triage and respond to calls, emails, and messages with timely, compassionate communication
Explain consult expectations, anesthesia prep, hospitalization logistics, and recheck plans
Schedule consultations, diagnostics, procedures, and patient drop-offs in EzyVet
Obtain and organize medical records, imaging, lab results, prescriptions, and documentation
Prep charts and facilitate interdepartmental transfers for hospitalized or referred patients
Assist with estimates, consent forms, discharges, checkouts, and payment processing
Verify invoices and ensure accurate charge capture prior to discharge
Float between departments and collaborate with CSRs, doctors, ECC, and referring veterinarians
Proactively adjust scheduling and communication to support efficient, high-volume workflows
About You:
RVT or experienced Veterinary Assistant required
Minimum 2 years veterinary clinical experience (emergency or specialty preferred)
Minimum 2 years client service or administrative experience in a high-volume setting
Skilled communicator with strong medical terminology knowledge
Excellent organizational skills and attention to detail in a dynamic environment
Positive, flexible, team-oriented, and solutions-focused attitude
Proficiency in EzyVet, SmartFlow, Microsoft 365, Teams, and Outlook (preferred)
Fluent English skills (speaking & reading) required; multilingual skills a plus
Life at SAVES & Asheville, NC
Work just minutes from the Blue Ridge Parkway, where mountain views meet a nationally celebrated food, arts, music, and outdoor culture. Whether you're into hiking, kayaking, live music, or dog-friendly breweries, Asheville delivers an exceptional quality of life alongside professional growth.
We look forward to meeting you and showing you all that SAVES and the Asheville community have to offer. Apply now to join our collaborative team!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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