Dermatology Technician/Assistant

Houston
Full Time
Mid Level
Gulf Coast Veterinary Specialists is the premier destination for comprehensive specialized care for companion animals. With a steadfast commitment to excellence, we collaborate with the veterinary community to ensure the highest standards of care. Our state-of-the-art facility boasts cutting-edge diagnostic and therapeutic equipment, complemented by a team of passionate veterinary specialists and dedicated staff.

At GCVS, we specialize in a wide range of veterinary services, including emergency and critical care, anesthesia and pain management, avian and exotics, cardiology, dermatology and allergy, diagnostic imaging, internal medicine, neurology and neurosurgery, oncology, ophthalmology, sports medicine and rehabilitation, and surgery and orthopedics.

We pride ourselves on the quality of care we provide and on our commitment to our team members. We offer an outstanding benefits package, including competitive salaries based on experience. Our benefits encompass essential elements such as paid time off, comprehensive health insurance, a 401K profit-sharing program, paid holidays, a rewarding incentive program, discounted pet services and supplies, and much more.

We are seeking a motivated candidate to fill a full time, permanent position as a Dermatology Technician (DT) for our growing dermatology department. Candidates must be available to work Monday-Friday between the hours of 7am-6pm. It is the responsibility of the DT to maintain the communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions. A DCT must also manage the doctor’s appointments, schedule the doctor’s procedures, and oversee patient treatments. They are responsible for monitoring and treating patients, keeping detailed records for all patients when needed and preparing procedures when needed.

This position requires a very organized and dependable individual, who can manage multiple tasks at the same time with a great deal of positive energy in a fast-paced environment with moderate stress. Superior communication skills and excellent client service skills are paramount. The DCT must be willing to go the extra mile for the clients and patients, and have a “Can Do” attitude. Qualified candidates must have a high school diploma (or equivalent) and 2 years’ experience in a veterinary clinic environment. Previous experience in administering medications, phlebotomy, anesthesia monitoring and recovery, collection and reading of cytologies are a must.

Essential Duties and Responsibilities: 
 
  • Core competencies: Interdisciplinary leadership, team building, performance improvement, communication, systems thinking, negotiation, multitasking, and financial acumen.
  • Operationally and administratively accountable for technical and client service staff.
  • Identifies and articulates the vision and strategic direction for the discipline of Dermatology and collaborates on the implementation of operational strategies/initiatives to achieve them.
  • Promotes and utilizes a patient centered approach within their department.
  • Works with the Procedural Services Manager to implement and maintain the development of strategies to promote the recruitment, retention and recognition of excellence, including oversight and recommendations regarding compensation and benefit programs for staff.
  • Leads in the planning, implementation and evaluation of new protocols and processes, assuring appropriate resources for the delivery of care.
  • Staffing: Maintains staffing and scheduling to complete goals of the client support team.
  • Creates win-win solutions among diverse needs and expectations.
  • Possesses excellent medical staff and clinical relationship development skills.
  • Participates as an active member of the departmental Leadership Team.
  • Maintains knowledge of current trends and legal requirements in areas of responsibilities by reading journals, newsletters, and attending educational meetings.
  • Works with the Procedural Services Manager to develop annual departmental and capital budgets, monitors and analyzes ongoing performance and productivity and implements necessary corrective plans.
  • Maintains department records and files.
  • Serves on internal and external work groups, committees, and agencies as appropriate.
  • Maintains knowledge of principle and processes for providing exceptional client services. This includes evaluating client needs, meeting quality standards, providing an exceptional client experience, and evaluation of client satisfaction.
  • Performs other responsibilities as requested by the Procedural Services Manager

Job Requirements:
  • Job allows employee to vary physical position or activity for comfort.
  • Must be able to:
    • Stand 60% or longer of an 8-hour workday.
    • Walk up to 50% of an 8-hour workday.
    • Sit 40% of an 8-hour workday.
    • Requires ability to lift up to 10 pounds continuously.
    • Requires employee to bend, squat, kneel and reach above shoulder level frequently. Climb and twist occasionally.
    • Requires repetitive use of hands for simple grasping and fine manipulation
    • Requires all sensory skills (speech, vision, smell, touch, and hearing) corrected to near normal range.
    • Environment: 1. Greater than 90% of time spent indoors. 2. Temperature and humidity norms indoor. 3. Exposure to cleaning agents.
    • Exposure to electrical current.

Qualifications:
  • Licensed Veterinary Technician in the state of Texas with direct experience in the field of dermatology.
  • Current clinical leadership experience in the discipline of direct reports.
  • Training and Experience: Five years progressive experience in veterinary leadership preferred. Also prefer previous experience with Risk Management and Safety.
  • Adapts positively to the ever-changing healthcare environment by supporting technology and process changes.
  • Ability to empathize with others and demonstrate a values-based work style is required.
  • Must possess excellent listening and interpersonal skills and problem-solving methods.
  • Must be able to work varying hours as required.

Starting compensation is based on experience and ranges from $15.00 - $19.00 per hour.
 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
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