Veterinary Technician Assistant Supervisor

Massachusetts Veterinary Referral Hospital is looking to hire a full-time Veterinary Technician Assistant Supervisor to join our Internal Medicine team in Woburn, MA!

About the role: As an Assistant Clinical Supervisor for Internal Medicine, you will be responsible for overseeing the Internal Medicine Team, focusing on high-quality, comprehensive, accessible, supportive and personalized care for all patients and clients. 

• Ensures adequate staffing levels for support staff within the department to provide effective medical services and an optimal client experience. 
• Works with the Assistant Hospital Services Managers in the development of goals and operational criteria for assigned areas.
• Assists with monitoring and approving payroll for assigned areas.
• Understands workflow of each department.
• Regularly evaluates patient/client and staff data to support delivery of exceptional patient and client care.
• Provides input with problem-solving efforts for daily operations.
• Develops constructive and cooperative working relationships across the hospital.
• Encourages and builds mutual trust, respect and cooperation among team members.  Clear ability to get along.
• Promotes and monitors client service/hospitality expectations and delivery.
• Advocates satisfaction of internal and external customers.
• Facilitates open channels of communication with managers, peers and staff.
• Provides leadership, direction and guidance.
• Assists with coordinating interdepartmental functioning to achieve highest level of communication and efficiency.
• Assists with coordinating the required training and skills of staff
• Consults with clinical staff and client care to assess and articulate any problems; helps to develop strategies to resolve issues, ensuring client needs are met and satisfaction is attained.
• Participates in hiring activities; disciplinary actions; excellence acknowledgements and performance reviews
• Advises Assistant HSM, HSM or Hospital Director of equipment service needs

About You:

• College or technical school education or equivalent work experience
• Demonstrate effective leadership qualities
• Demonstrate analytic abilities to identify and analyze problems, weighs relevance and accuracy of information to provide effective solutions

About Massachusetts Veterinary Referral Hospital:  At the Massachusetts Veterinary Referral Hospital, our mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We strive to bring together caring, warm and intelligent people who love to serve and help and are among the best in their field. 

Benefits of Working at Massachusetts Veterinary Referral Hospital:

• Compensation is based on experience and skill level.
• Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.

Be a part of providing unsurpassed veterinary health care.

Join our Team and Apply Today!