Per Diem Receptionist / Veterinary Assistant

Grafton, WI
Client Care
Mid Level

Wisconsin Veterinary Referral Center in Grafton, WI is looking for a per diem Receptionist / Veterinary Assistant who will thrive in a challenging, supportive, and fun environment!  The perfect candidate will be an upbeat, positive individual with outstanding client service skills, who will genuinely care about the people and pets we serve.

This position is a hybrid role in which you will work in Client Care as well as a Veterinary Assistant as needed.

Job Responsibilities:

  • Welcome our clients in a friendly, helpful, and compassionate manner
  • Prepare and review documents and medical records accurately and completely
  • Educate and advise clients regarding hospital services and practices 
  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.
  • Process admissions and discharges accurately; schedule follow up appointments as necessary
  • Process invoices and payments accurately
  • Update and maintain client/pet records and files in accordance with hospital's legal requirements
  • Assist with other administrative duties such as scanning, faxing, emailing, for example
  • Patient care, maintaining the general cleanliness of the hospital, prep and set- up for procedures, stocking treatment areas, patient restraint, patient advocacy

Skills and Qualifications:

  • Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers throughout the hospital in order to maintain a cohesive work team
  • Maintain excellent communication skills in order to ensure professionalism and effectiveness in all interactions with clients and coworkers throughout the hospital
  • Must have the ability to multi task, prioritize, and delegate
  • Demonstrate proficiency in computer skills 
  • Must be organized and detail oriented to ensure efficiency and accuracy in all transactions
  • Able work in high stress situations and exercise good judgment as needed
  • Present a neat, well-groomed appearance
  • HS diploma or equivalent required

Benefits of Working at WVRC:

  • This position is per diem (as needed). Enjoy flexibility in your work schedule!
  • Competitive compensation based on skill- level starting at $15/hr & up!
  • We work in a caring and supportive environment in a geographic location that offers an outstanding quality of life
  • Take advantage of our shift differential pay!

About WVRC:  We are a 24/7 Emergency Animal Hospital.  We have three hospital locations: Waukesha, Racine and Grafton all dedicated to providing patients, clients, and referring veterinarians the highest quality emergency and specialty veterinary medical care. WVRC offers a warm, friendly atmosphere where our main goal is to provide compassionate care to our patients and clients as well as offering outstanding customer service.

Per diem employees do not qualify for benefits. 

NVA Compassion-First is now Ethos Veterinary Health

We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.

Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.



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