Client Service Representative - Veterinary- Vista Vet Specialists

Sacramento, CA
Full Time
Client Service
Entry Level
Client Service Representative - Veterinary Medicine - Vista Veterinary Specialists - Sacramento

Do you love animals? Do you have a passion for healthcare? Are you looking for a job with growth opportunities? Then Vista is the right place for you!

Vista Veterinary Specialists is looking for a Client Service Representative to join our team full-time!

Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area!

Responsibilities and duties:

* Welcome our clients in a friendly, helpful, and compassionate manner
* Prepare and review documents and medical records accurately and completely
* Educate and advise clients regarding Vista Veterinary Specialists services and practices
* Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.
* Process admissions and discharges accurately; schedule follow up appointments as necessary
* Process invoices and payments accurately
* Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
* Assist with other administrative duties such as scanning, faxing, emailing, for example

Skills and Qualifications:

  •  Previous experience in Veterinary medicine or working with animals is highly preferred!
  •  Experience with EzyVet a PLUS
  •  Ability to work at least 1 weekend day and nights (Until 12:30am).
  •  Someone who can smile and keep calm in emergency and hectic situations
  •  Excellent Communication and Multi-tasking skills are needed for our extremely busy hospital
  •  Displays the highest degree of professionalism at all times with customers and co-workers
  •  Demonstrate proficiency in computer skills
  •  Must be organized and detail-oriented to ensure efficiency and accuracy in all transactions
  • Able to work in high-stress situations and exercise good judgment as needed
  • Present a neat, well-groomed appearance
  • The base yearly range for this position is $37,440 - $45,760. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

    Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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