Ethos Veterinary Health
Veterinary Technician Manager
Emergency - Columbia, MD - Full Time
Pet + E.R. in Columbia, MD is hiring a full- time Veterinary Technician Manager to join our outstanding team!
Registered Veterinary Technicians with leadership and ER experience are strongly encouraged to apply!
The Veterinary Technician Manager is a leader and is integral to the Pet+ER - Columbia, veterinary hospital management team. The Veterinary Technician Manager partners with the management team and the Hospital Director to provide a smooth and profitable operation by creating a hospital culture based on high quality emergency patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the hospital's overall operations and cultivating a supportive and collaborative team environment while working alongside the technician and assistant staff. A Veterinary Technician Manager leads by example and exemplifies caring, compassionate, dedicated behavior and speech.
Job Responsibilities:
This is a daily in- hospital position managing and working alongside a team of technicians.
- Staff mentorship
- Work alongside technicians and assisting with procedures, appointments, and work- ups
- Scheduling & payroll
- Conducting staff meetings, corrective actions and process improvement plans
- Supervising the Inventory Assistant Manager, Cubex, & Vetcove
- Executing doctor and employee requests
- Overseeing training programs for surgery, shift leads, and overall staff
- Hiring, onboarding, new hire orientation, termination, offboarding
- Conducting monthly 1- on- 1's, 90 day and annual performance reviews
- Assisting on the treatment floor, training staff, ensuring high standard of care is provided to our patients and clients
- Creating and implementing hospital SOP's/ Policies/ Procedures
- Team building and activities to boost moral
Qualifications:
- 3 - 5 years of experience in a Veterinary Technician role. Including customer service experience
- LVT preferred but not required
- Experience in a hospital setting in positions of increased responsibility is a plus.
- Strong sense of professionalism, accountability, and workplace pride
- Multi- functional operations, including budget and labor management
- Problem- solving and resolution management skills
- Interpersonal skills with staff and clients. Works well in a team environment
- HR policies and protocol development
- Leadership will set a motivating example for staff members
- Embody best practices and behavior, attitude, work ethic, and communication
- Prior Clinical Veterinary and Management experience is required
- RVT License is preferred
- Flexible - Based off needs of a 24/7 hospital
- Must be available to work some weekends
- 80% clinical & 20% admin
- Medical, Dental, Vision
- 401(k)
- EAP Program
- Employee discount
- Life insurance
- Generous PTO
- Professional development assistance
- Referral program
- Retirement plan
Compensation: Based on experience & skill level. $55k - 67k/ annually.
Education & Experience
- High school or equivalent (required)
- Minimum 3 years experience as a Veterinary Technician
- Minimum 3 years experience in leadership
IND1
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
