Ethos Veterinary Health

Veterinary Client Service Representative, VERC

Client Service Representative - Pensacola, FL - Full Time

Veterinary Emergency Referral Center is looking to add a Veterinary Receptionist to our emergency animal hospital. Our team values top-quality medicine and works hard to stay up to date on the latest advancements and encourages continual growth.

About Us:

We are an emergency and referral hospital with 11 doctors. We are fast-paced and high-intensity.
Our team is committed to educating our clients on how to keep their pets healthy year-round. We stay on top of the latest advances in veterinary technology, and above all, remember that each patient needs to be treated with loving care.

What to Expect:
  • An environment where team members want to see you succeed and encourage you to continue enhancing your knowledge/skillset.
  • Doctors & technicians that are committed and enjoy teaching. They work hard to support and encourage each other and love to celebrate wins, big or small.
  • A team that appreciates you, your knowledge, and what you have to offer.
  • Opportunity to utilize your skillset to the highest level and perform a wide range of procedures.
  • High-Quality Medicine: We utilize state-of-the-art equipment & take pride in providing excellent care and treatment services.
About You:

You are an individual with a positive attitude, a team player that genuinely loves people and their pets, and who wants to make an exceptional difference in the lives of patients and their families.
You can adapt to the individual needs of each patient and are looking for a friendly, fun, compassionate team environment and place a high value on continuing to enhance your knowledge and skill set.

You enjoy interacting and building relationships with clients, understand the importance of clear & effective communication, and are committed to outstanding client service and exceptional patient care.

Anticipated Schedule:
  • Three 12-hour shifts
  • Overnight shifts, 7:30pm-7:30am
  • Rotating weekends

Compensation:
  • Starting at $16 - will increase with advanced knowledge & experience

Qualifications:

Experience:
  • Customer Service, 1 year (Required)
  • Veterinary, 1 year (Preferred)
Education:
  • High school or equivalent (Preferred)

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Benefits:

 
  • CE Allowance
  • Uniform Allowance
  • PTO
  • Paid Holidays
  • Employee Pet Discount
  • 401k
  • Medical/ Dental/ Vision
  • Disability Insurance
  • Life Insurance
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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Apply: Veterinary Client Service Representative, VERC
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