Ethos Veterinary Health

Referral Relationship Manager, Greater Boston

RRM - Boston - Boston, MA - Full Time


Drive Growth. Build Relationships. Make an Impact.

Are you a dynamic professional with a passion for strengthening relationships and driving revenue growth in the veterinary industry? Ethos Veterinary Health is seeking an enthusiastic Referral Relationship Manager (RRM) to be the vital link between our hospitals and the referring veterinary community in Greater Boston and Southeast Massachusetts.

In this role, you’ll co-support six Ethos hospitals, with a travel area focusing primarily on Southeast Massachusetts:

  • Port City Veterinary Referral Hospital – Portsmouth, NH
  • Veterinary Urgent Care – Nashua, NH
  • Bulger Veterinary Hospital – Lawrence, MA
  • Massachusetts Veterinary Referral Hospital – Woburn, MA
  • Boston West Veterinary Emergency & Specialty – Natick, MA
  • West Bridgewater Veterinary Referral Hospital (formerly New England Animal Medical Center) – West Bridgewater, MA
The ideal candidate will reside within a 30-mile radius of Norfolk to ensure accessibility and familiarity with the area.

What You’ll Do:
As an RRM, you will play a crucial role in cultivating and maintaining positive relationships with referring veterinarians, helping drive patient referrals and hospital revenue growth. You will:
  • Develop & execute strategic outreach to strengthen referral partnerships.
  • Engage with referring veterinarians through customized, valuable communications.
  • Plan & oversee CE events, hospital tours, and engagement initiatives.
  • Collaborate with hospital leadership & marketing to promote new services and doctors.
  • Leverage data & analytics to refine referral strategies and improve service.
This role reports to the Referral Relations Group Manager and works closely with a mentor, receiving ongoing support, coaching, and training.

What Makes You a Great Fit?
We’re looking for someone who embodies:
  • Mission-Driven Passion – You are motivated by making a meaningful impact in veterinary medicine.
  • Grit – You bring determination and a strong will to the challenges and opportunities that come with working in the veterinary field.
  • High Standards – You take ownership of your work and hold yourself accountable.
  • Curiosity & Creativity – You love learning and finding innovative solutions.
  • Self-Starter Mentality – You are proactive, ambitious, and work well independently.
What You’ll Need:
  • Valid Driver’s License & Reliable Transportation – Frequent travel required within the region (mileage reimbursed).
    • The ideal candidate will reside within a 30-mile radius of Norfolk to ensure accessibility and familiarity with the area
  • Flexibility – Some evening or weekend events may be required.
  • Experience:
    • 3-5 years in a role demonstrating relationship management, sales, marketing, or business development.
    • Experience in veterinary medicine or animal health is strongly preferred.
    • Strong communication skills across multiple platforms (in-person, phone, email, social media).
Compensation & Benefits:
  • Salary: $80-85K (based on experience) + bonus potential up to 25% annually
  • VetBloom Access – RACE-approved CE, training, and curriculum library
  • Comprehensive Benefits – Medical, dental, vision, disability, life insurance, HSA/FSA, 401(k), and more
  • Growth & Development – Ongoing training, career progression, and a supportive network
Ready to Make an Impact?
If you’re eager to build strong veterinary relationships and drive meaningful growth, we want to hear from you.

For more information about the sites this position supports, please visit:
02155, 01760, 02379, 01843, 03060, 03801, 01801, 02056, 02071, 02081
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
 Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
Apply: Referral Relationship Manager, Greater Boston
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