Ethos Veterinary Health
Financial Auditor
Administration - Austin, TX - Full Time
Financial Auditor
$20 - $26/hr. | Austin Veterinary Emergency & Specialty | Austin, TX
Be part of something bigger at Austin Veterinary Emergency & Specialty (AVES)! As our 45,000 sq. ft. state-of-the-art hospital continues to grow—with new doctors, expanded services, and evolving departments—we’re building a team of talented professionals who want to make an impact behind the scenes and in patient care. We’re looking for a detail-driven Financial Records Auditor to help ensure the accuracy, integrity, and financial health of our hospital while partnering with teams across the organization to identify opportunities, improve processes, and protect revenue.
Compensation
- $20 -$26/hr. based on experience
Benefits:
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development and tuition assistance
- Uniform stipend
- Retirement plan
Schedule
- Full Time
- Monday – Friday
- 7:00am – 4:00pm or 8:00am – 5:00pm
Job Description
The Financial Records Auditor is responsible for ensuring the accuracy and integrity of hospital billing through concurrent and retrospective audits of medical records, treatment sheets, and invoices. This role helps protect hospital revenue by identifying missed charges, documentation discrepancies, and billing inaccuracies while supporting continuous process improvement through reporting, education, and collaboration with hospital leadership.
Responsibilities
The Financial Records Auditor is responsible for ensuring the accuracy and integrity of hospital billing through concurrent and retrospective audits of medical records, treatment sheets, and invoices. This role helps protect hospital revenue by identifying missed charges, documentation discrepancies, and billing inaccuracies while supporting continuous process improvement through reporting, education, and collaboration with hospital leadership.
Responsibilities
- Conduct daily audits of inpatient and outpatient medical records, treatment sheets, and invoices.
- Verify services, medications, diagnostics, and procedures are accurately documented and billed.
- Identify and resolve billing discrepancies, missed charges, duplicate charges, and documentation errors.
- Ensure charges are assigned to the appropriate doctor and department
- Maintain auditing logs, revenue recovery reports, and trend analyses.
- Prepare routine reports summarizing audit findings, recovered revenue, and opportunities for improvement.
- Collaborate with doctors, technicians, CSRs, and leadership to resolve discrepancies and improve charging accuracy.
- Provide education and feedback to team members on documentation and billing best practices
- Recommend workflow improvements that reduce revenue leakage and increase operational efficiency.
- Maintain confidentiality of financial, medical, and employee information
Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of veterinary hospital experience preferred.
- Strong knowledge of veterinary medical terminology, hospital workflows, and billing practices.
- Experience with EzyVet, SmartFlow, Microsoft Excel, and other reporting tools preferred.
- Excellent verbal and written communication skills, with the ability to collaborate effectively in a team setting.
- Excellent analytical, organizational, and communication skills.
- Ability to work independently while managing multiple priorities with exceptional attention to detail.
- Dependable, self-motivated, and detail-oriented with strong organizational skills.
- Ability to prioritize and manage time effectively in a fast-paced environment.
- Patient-focused attitude with active listening and problem-solving skills.
- Ability to work quickly and efficiently without compromising accuracy or quality
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
Why Choose AVES?
- Work alongside a compassionate, dedicated team of veterinary professionals.
- Thrive in a dynamic, fast-paced environment where no two days are the same.
- Make a direct impact on the lives of pets and their families during critical times.
- Receive continuous training and growth opportunities—we’re passionate about teaching!
- Enjoy a competitive salary and benefits package.
Why AVES?
Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
We’ve Moved!
AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.
Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
Nearby Communities
AVES attracts Veterinary Technicians and Clinical Professionals from throughout the Austin metropolitan area and surrounding Central Texas communities, including:
Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
We’ve Moved!
AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.
Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
Nearby Communities
AVES attracts Veterinary Technicians and Clinical Professionals from throughout the Austin metropolitan area and surrounding Central Texas communities, including:
- Austin, TX
- Round Rock, TX
- Cedar Park, TX
- Georgetown, TX
- Leander, TX
- Pflugerville, TX
- Hutto, TX
- Kyle, TX
- Buda, TX
- Lakeway, TX
- Bee Cave, TX
- Dripping Springs, TX
- Liberty Hill, TX
- Manor, TX
- Elgin, TX
- Bastrop, TX
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Candidates can confidentially submit their CV to Talent Acquisition Partner Craig at [email protected]
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
