ER/CC Veterinary Technician Supervisor
Are you an experienced Emergency Veterinary Technician with strong leadership skills, seeking a dedicated, team-oriented environment committed to exceptional patient care and client service?
Look no further! North Dallas Veterinary Emergency and Specialty Hospital (ND VESH) is a brand-new, 13,000 square foot, state-of-the-art facility located in Frisco, TX, and we’re looking for talented individuals like you to join our growing team as an ER/CC Veterinary Technician Supervisor!
Position Overview:
As the ER/CC Veterinary Technician Supervisor, you will play a critical role in overseeing our team of Veterinary Technicians. You will lead by example, facilitating effective communication, coaching, and professional development within your team. Additionally, you will remain hands-on, delivering high-quality patient care while driving continuous improvement initiatives. This role is 75% technical and 25% administrative.
- Mentor and coach your team to foster strong performance, high productivity, and the consistent delivery of exceptional medical care.
- Maintain expert-level proficiency in veterinary technician skills, working alongside your team to provide hands-on, high-quality patient care.
- Build and strengthen collaborative relationships with hospital leadership, facilitating clear and efficient communication of policies, standards, and performance goals.
- Lead process improvement initiatives to drive service excellence and streamline operational efficiency.
- Actively support team members in anticipating and addressing client and patient needs, especially during challenging or escalated situations, ensuring a positive experience for all.
- Coordinate Veterinary Technician and Assistant meetings as well as training schedules, in partnership with hospital leadership, to ensure continuous team development.
- Provide constructive performance feedback and assist in creating improvement plans, schedules, and recruitment strategies to help Veterinary Technicians reach their full potential.
Compensation:
- $27-$32 hourly, based on experience
Anticipated Schedule:
- Full Time (we are hiring 2 supervisors)
- Day Shift ER/CC Supervisor
- Overnights Shift ER/CC Supervisor
About You:
- You are a confident and highly skilled Licensed Veterinary Technician, and/or you are an Experienced Veterinary Technician with 5+ years of proven supervisory experience, dedicated to delivering exceptional client service and top-notch patient care.
- Outstanding interpersonal skills allow you to communicate clearly and effectively across all levels, from clients to doctors and hospital staff.
- You recognize the value of fostering a positive, respectful, and uplifting hospital culture and work to ensure its continued success.
- Your exceptional time management and organizational skills, paired with a keen attention to detail, enable you to juggle multiple priorities seamlessly.
- You demonstrate unwavering integrity, confidentiality, and high ethical standards in everything you do.
- With strong problem-solving and analytical thinking abilities, you contribute to improving hospital operations and ensuring smooth workflows.
- Fluent English skills (speaking and reading) are required for the role; fluency in multiple languages is a plus!
- You are dedicated to continuous growth, not only for yourself but for your team, through ongoing education and skill development.
- We are committed to finding the RIGHT fit—someone who shares our values of compassion, dependability, and the drive to make a real difference in the lives of pets and their families.
- You're not afraid to roll up your sleeves and get to work! A proactive team player, you're ready to dive in, take initiative, and help ensure the smooth operation of the hospital, tackling daily tasks with enthusiasm.
Benefits Include:
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development and tuition assistance
- Uniform stipend
- Retirement plan
Why North Dallas VESH?
At North Dallas Veterinary Emergency and Specialty Hospital (ND VESH), we’re building a team of experienced professionals who are passionate about patient care and excited to foster a culture of teamwork, kindness, trust, and fun. We believe in valuing each person as an individual, utilizing the unique experiences and knowledge they bring to the table.
Our leadership is committed to supporting your professional development, encouraging mentorship, and embracing new ideas. Whether you're looking to expand your skills or take on a leadership role, we’re here to help you reach your goals.
What Sets Us Apart:
- A culture that prioritizes teamwork and mutual respect.
- A leadership team that values your voice and encourages growth.
- A fun, collaborative environment where everyone is driven to make a positive difference.
We would love to hear from dedicated veterinary professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
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Manager, Assistant Manager, Practice Manager, Supervisor, Hospital Manager, Hospital Assistant Manager, Hospital Director