Veterinary Coordinator, Cardiology, CVRC

Charleston Veterinary Referral Center is hiring a full- time Veterinary Coordinator to support our Cardiology team! If you love working in a fast- paced environment and want to increase your knowledge and skills, we would like to meet you!

Compensation: $24- 29/ hr based on experience and skill level

Schedule: Full-time, Monday - Friday, 8am - 4pm

Benefits: Waiting periods may apply- 
•    Health insurance
•    Pet insurance
•    Generous paid time off and paid sick time
•    Prioritization of work life balance
•    401k (matching)
•    And more!

​​​A little about the Role: The Specialty Department Coordinator will work closely with the medical staff, doctors, the Client Care department, and clients, acting as a liaison between parties. This role is instrumental in facilitating effective communication, coordination, and collaboration both within the specialty department and the client care department. The Specialty Department Coordinator will facilitate communication from the respective department to clients. 

A little about You:  A skilled and motivated individual who pays attention to detail, has strong communication skills with both clients and team members, and the has ability to multi-task with a positive outlook in a fast- paced environment.

Primary Responsibilities: 
•    Present treatment plans and handle financial transactions for patients with accuracy and professionalism.
•    Handle all department appointment check outs., schedule follow up appointments if necessary.
•    Call for referring DVM (rDVM) records for patients and ensure they are prepared and attached to the patient’s record.
•    Regularly monitor the department email, voicemail, eReferrals and eBookings, responding and scheduling appointments appropriately.
•    Ensure all CPR statuses are documented and current.
•    Monitor prescription requests through multiple platforms, communicate with pharmacies to ensure patient medications are filled after approval.
•    Ensure all patient and client information is accurate and up to date.
•    Provide what assistance is necessary in completing pet insurance claims.
•    Prepare outside referrals and requests for patients when needed.
•    Continue to work as a primary and key client care representative within the department to maintain service quality and efficiency.
•    Facilitate the sharing of finalized medical records with rDVMs and clients. 
•    Monitor and manage multiplatform communications (e.g., text, email, walkie, specialized apps).
•    Facilitate and prioritize euthanasia services for specialty patients, ensuring all necessary paperwork and financial arrangements are completed sensitively and efficiently.

Qualifications:
•    At least 2 years of veterinary experience.
•    Excellent organizational skills and attention to detail.
•    Excellent time management skills.
•    Strong analytical and problem-solving skills.
•    Ability to prioritize tasks and to delegate them when appropriate.
•    Ability to act with integrity, professionalism, and confidentiality.
•    Strong work ethic and positive attitude
•    Excellent communication skills, verbal & written, with doctors, coworkers, and clients
•    Maintain a professional, positive, and encouraging attitude.
 

CVRC located in beautiful Charleston, SC is the ONLY VECCS Level 1 certified facility in South Carolina, and 1 of only 2 in the southeast region of the United States!

We currently have a 16,000 square foot, state of the art facility with plans to grow in the new year. Our emergency center is staffed 24 hours, 7 days a week, 365 days a year to always support our community!

Specialty services offered at CVRC include cardiology, internal medicine, neurology & neurosurgery, medical oncology (radiation oncology coming soon!), rehabilitation, soft tissue & orthopedic surgery. Our hospital houses an MRT, CT, fluoroscopy, ultrasound, and digital radiographs for diagnostic imaging.

We have worked hard to create an inclusive environment where our team can work collaboratively and support one another in successes big and small. Come experience state of the art veterinary medicine with opportunities to build your professionals skills through compassion, integrity, and trusting relationships with every client and patient that walks through our doors each day.

It’s a calling and we are on a mission to save lives. Apply now to join our team!

www.charlestonvrc.com/

Charleston, SC

We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.