Client Patient Coordinator - Gulf Coast Veterinary Specialists (GCVS)
Houston, TX - Full Time
Are you looking for a new and energized work environment that appreciates the top-notch service you deliver to clients and the experience you have to offer? Do you have a passion for veterinary medicine and customer service? Then we want to talk to you!
Gulf Coast Veterinary Specialists (GCVS) is the premier destination for comprehensive specialized care for companion animals. With a steadfast commitment to excellence, we collaborate with the veterinary community to ensure the highest standards of care. Our state-of-the-art facility boasts cutting-edge diagnostic and therapeutic equipment, complemented by a team of passionate veterinary specialists and dedicated staff.
At GCVS, we specialize in a wide range of veterinary services, including emergency and critical care, anesthesia and pain management, avian and exotics, cardiology, dermatology and allergy, diagnostic imaging, internal medicine, neurology and neurosurgery, oncology, ophthalmology, sports medicine and rehabilitation, and surgery and orthopedics.
We pride ourselves on the quality of care we provide and on our commitment to our team members. We offer an outstanding benefits package, including competitive salaries based on experience. Our benefits encompass essential elements such as paid time off, comprehensive health insurance, a 401K program, paid holidays, a rewarding incentive program, discounted pet services and supplies, and much more.
It is the responsibility of the Client Patient Coordinator (CPC) to maintain the communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions.
Requirements:
This position requires a very organized and dependable individual, who can manage multiple tasks at the same time with a great deal of positive energy. Superior communication skills and excellent client service skills are paramount while managing associated tasks in an extremely fast-paced environment. The CPC role is to help clients create true bonds with our doctors and staff, and ensure that our clients know we truly care for them and their pets. This person must have a high school diploma (or equivalent) and 2 years of experience in a veterinary clinic environment, or extensive client service experience in another field.
Compensation is based on experience and starts at$17.00 - $19.00 per hr.
NVA Compassion-First is now Ethos Veterinary Health
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Gulf Coast Veterinary Specialists (GCVS) is the premier destination for comprehensive specialized care for companion animals. With a steadfast commitment to excellence, we collaborate with the veterinary community to ensure the highest standards of care. Our state-of-the-art facility boasts cutting-edge diagnostic and therapeutic equipment, complemented by a team of passionate veterinary specialists and dedicated staff.
At GCVS, we specialize in a wide range of veterinary services, including emergency and critical care, anesthesia and pain management, avian and exotics, cardiology, dermatology and allergy, diagnostic imaging, internal medicine, neurology and neurosurgery, oncology, ophthalmology, sports medicine and rehabilitation, and surgery and orthopedics.
We pride ourselves on the quality of care we provide and on our commitment to our team members. We offer an outstanding benefits package, including competitive salaries based on experience. Our benefits encompass essential elements such as paid time off, comprehensive health insurance, a 401K program, paid holidays, a rewarding incentive program, discounted pet services and supplies, and much more.
It is the responsibility of the Client Patient Coordinator (CPC) to maintain the communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions.
Requirements:
This position requires a very organized and dependable individual, who can manage multiple tasks at the same time with a great deal of positive energy. Superior communication skills and excellent client service skills are paramount while managing associated tasks in an extremely fast-paced environment. The CPC role is to help clients create true bonds with our doctors and staff, and ensure that our clients know we truly care for them and their pets. This person must have a high school diploma (or equivalent) and 2 years of experience in a veterinary clinic environment, or extensive client service experience in another field.
Compensation is based on experience and starts at$17.00 - $19.00 per hr.
NVA Compassion-First is now Ethos Veterinary Health
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
