Veterinary Clinical Operations Manager, SAVES

South Asheville Veterinary Emergency & Specialty in Asheville, NC is looking for a Credentialed Technician (RVT, LVT, CVT, VTS) with management experience to join our growing hospital as our new Clinical Manager for Specialty and Emergency services!
 

Compensation: $75,000 - $85,000 annually, based on experience 
 
Schedule: Monday through Friday, hours based on hospital needs
 
Benefits: 

• Paid Time Off
• Health, Vision and Dental insurance plan options
• Life Insurance
• 401K Profit Sharing Program
• Paid Holidays
• Rewards Program
• Discounted Pet Services and Supplies
• Uniforms
• Disability insurance
• Employee assistance program
• Referral program
• And more!

Job Description:

The Clinical Manager at SAVES is responsible for setting standards for all clinical staff.  They will manage day-to-day functions including onboarding, training, skill assessments, communication, departmental rounding, staff meetings, operational efficiency, and continuing education of all clinical staff.  Additionally, they will cultivate a positive relationship with the referral community within a given territory by bringing an understanding and respect for all Hospital philosophies. The Clinical Manager is accountable for setting long-term goals and facilitating growth of clinical departments. They will collaborate with their peers and serve as second in command to the Hospital Director. 
 
Essential Job Functions:
Responsible for implementing appropriate standards of care, in accordance with the medical standards set forth by the Medical Director.  

• Conduct daily, weekly, and bi-weekly meetings with Hospital Director (HD), Medical Director, and/or Team Leads to discuss providers, staff, patients, clients, equipment, medication, operations, & other pertinent information regarding patient care as well as provide guidance and address needs and issues in the department.
• Provide weekly updates to the HD on the current state of the hospital regarding staffing and provider needs.
• Outline training plans for each service and staff and provide monthly updates to HD. Coordinate training sessions: Create training agenda, training materials, and sign in sheets for all sessions. Hold bi-monthly meetings with all clinical staff to review clinical performance, training needs, individual and team Goal progression, individual morale and self-care opportunities.
• Set clinical staff expectations and goal manage disciplinary needs in a timely manner, while upholding the Ethos Veterinary Health Core Values.
• Administer and coordinate the Veterinary Student and Technician Extern program; and serve as the primary contact.
  • Coordinate visits to medical departments and staff and complete required paperwork for each student.
  • Communicate and coordinate activities with students before and during externship.
  • Maintain communication with new hires and direct supervisors to ensure guidance is comprehensive and thorough during the training period.
  • Choose appropriate training methods based on situational needs (class setting, simulated, mentoring, hands on training).
  • Ensure that all clinical personnel are appropriately trained to function within their respective service.
  • Coordinate training and confirm all students and the hospital are adequately supported.

• Support HD with all clinical aspects of the practice, as needed.
• Perform other job duties as assigned.

  
QUALIFICATIONS:

• Credentialed Veterinary Technician required.
• Minimum 1 year of management experience, 2+ years ideal.
• Highly focused and results oriented, able to set goals and priorities.
• Excellent communication skills.
• Tactful, professional demeanor and presentation style.
• Strong work ethic and a positive attitude.
• Must be flexible and able to adapt to new situations.

www.southashevillevets.com/


Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

 Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.