Ethos Veterinary Health

Assistant Hospital Manager

Management - Campbell, CA - Full Time

Assistant Hospital Manager

$80,000–$100,000 Annually (Exempt)

Full-time opportunity in Campbell, California

Schedule: Full-Time. Specific schedule to be determined. Compensation is based on experience and skill set.

SAGE Campbell is seeking an Assistant Hospital Manager to support operations within our busy specialty and emergency veterinary hospital. This leadership role is responsible for overseeing clinical teams, supporting department leads, optimizing staffing and workflows, and ensuring exceptional patient care and client service. The ideal candidate will bring strong leadership experience, operational expertise, and a collaborative approach to managing teams in a fast-paced healthcare environment.

Why Join SAGE Campbell

At SAGE Campbell, part of Ethos Veterinary Health, you'll join one of the San Francisco Bay Area's most respected specialty and emergency veterinary hospitals. Our team is dedicated to delivering compassionate, collaborative, and advanced veterinary care while utilizing state-of-the-art technology and innovative treatment options. Services include emergency and critical care, internal medicine, neurology, oncology, surgery, urgent care, and physical rehabilitation, and we are equally committed to fostering a positive, inclusive workplace culture focused on teamwork, learning, and professional development.

In your day-to-day, you will:

Team Leadership

  • Coach, mentor, and develop clinical department leads
  • Foster a culture of accountability, collaboration, and continuous learning
  • Support employee engagement and professional growth initiatives

Staffing & Workforce Management

  • Manage daily staffing levels and allocate resources across departments
  • Assist department leads with schedule development and workforce planning
  • Support call-out management and staffing adjustments to maintain operational efficiency

Training & Employee Development

  • Partner with department leaders to create and implement training programs
  • Develop and maintain departmental Standard Operating Procedures (SOPs)
  • Support clinical skill development and continuing education initiatives
  • Create and execute onboarding plans for new employees
  • Monitor onboarding progress and support successful integration into the hospital team

Hospital Operations

  • Serve as a key communication resource for clinical teams
  • Promote consistency in policies, procedures, and workplace expectations
  • Support corrective action processes and employee performance management
  • Collaborate with Hospital Managers, Medical Directors, and leadership teams to improve efficiency and client service
  • Identify and implement process improvement opportunities

Compliance & Safety

  • Ensure compliance with hospital policies and procedures
  • Monitor adherence to regulatory requirements and safety standards
  • Support a safe, organized, and compliant work environment
  • Perform additional duties as assigned based on hospital needs
  • Work closely with veterinarians, technicians, and support teams
  • Contribute to a positive, team-focused hospital culture

What You Bring

  • Minimum of 3 years of progressively responsible leadership experience, preferably within a veterinary or clinical environment
  • Experience managing facility operations and supervising multiple direct reports
  • Demonstrated leadership, coaching, employee development, and problem-solving skills
  • Strong commitment to client service and patient care excellence
  • Ability to thrive in a fast-paced, 24/7 hospital environment
  • Experience with organizational change management and process improvement initiatives
  • Excellent organizational skills and attention to detail
  • CA Veterinary Assistant Controlled Substance Permit (VACSP) required within 60 days of hire unless a valid California RVT license is held
  • Fluent English speaking and reading skills required
  • A collaborative mindset and commitment to exceptional patient care

Preferred Qualifications

  • Previous veterinary industry experience with knowledge of specialty and emergency hospital operations
  • Understanding of veterinary patient care workflows and clinical best practices
  • Experience utilizing staffing and scheduling software platforms
  • Experience leading process improvement initiatives

Perks & Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Flexible Spending Account (FSA)
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Three weeks accrued PTO
  • License application and renewal reimbursement for RVTs
  • Professional development and advancement opportunities
  • Health and wellness initiatives supporting work-life balance

Location Highlight

Campbell sits at the heart of Silicon Valley, offering a walkable downtown, year-round farmers markets, and easy access to the Los Gatos Creek Trail. The hospital is conveniently accessible from San Jose, Santa Clara, Sunnyvale, Cupertino, Los Gatos, Saratoga, Milpitas, Mountain View, Palo Alto, Morgan Hill, and surrounding Bay Area communities. With the coast, the Santa Cruz Mountains, and San Francisco all within reach, it's an ideal base for building a career while enjoying everything Northern California has to offer.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Candidates can confidentially submit their CV to Talent Acquisition Partner Kira Wolff at [email protected]

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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