Ethos Veterinary Health
Veterinary Technician Supervisor, VESH
West Springfield, MA - Full Time
Now Hiring: Veterinary Technician Supervisor – Lead with Purpose, Care with Heart
Veterinary Emergency & Specialty Hospital (VESH) | West Springfield, MA
Are you an experienced veterinary technician ready to take the next step in your career? Do you thrive in a fast-paced emergency setting and have a passion for leading and supporting your team? VESH is seeking a compassionate, motivated Veterinary Technician Supervisor to guide our ER/ICU technicians and assistants while continuing to provide exceptional hands-on patient care.
Schedule Overview:
Enjoy a balanced blend of leadership and hands-on clinical work that allows you to stay closely connected to patient care while also shaping team success through impactful leadership.
- Four 9-hour shifts OR Three 12-hour shifts
- $30–$40/hour, based on experience and skill level
The Veterinary Technician Supervisor plays a vital leadership role within the emergency/ICU departments. This hybrid position is approximately 50% clinical and 50% administrative—ideal for someone who loves staying involved on the floor while also supporting and growing their team.
You’ll serve as the go-to resource for the emergency/ICU departments, helping to manage day-to-day operations, support staffing and scheduling, foster team development, and ensure the highest level of patient and client care.
Key Responsibilities
As a Technician Supervisor, you will:
- Collaborate with your co-supervisor and hospital leadership to support a positive, team-oriented culture.
- Serve as a trusted resource and sounding board for the technician team, offering guidance, support, and solutions.
- Manage daily staffing needs by handling call-outs, adjusting schedules, and ensuring adequate coverage.
- Provide real-time and ongoing training for veterinary assistants, technicians, and ICU team members.
- Deliver timely feedback and conduct performance evaluations, check-ins, and coaching conversations.
- Guide team members during downtime by assigning tasks and activities that support patient care and hospital flow.
- Direct staff to areas of greatest need and identify opportunities to improve processes within the ER and ICU.
- Lead regular technician team meetings, including creating agendas, distributing notes, and following up on action items.
- Model professionalism and adherence to the hospital’s culture agreement, encouraging a respectful and collaborative environment.
- Provide in-the-moment corrective guidance and support staff development.
- Participate in the hiring process for new technicians.
- Attend weekly leadership meetings and actively contribute to hospital-wide goals.
- Create and maintain technician, ER, ICU, and veterinary assistant schedules.
We’re seeking a confident, capable leader with a strong foundation in emergency medicine. The ideal candidate will bring both prior leadership experience and hands-on ER/ICU expertise to the role.
- Leadership experience is required — you’ve led teams, coached others, and handled supervisory responsibilities
- Emergency/ICU experience is a must—you thrive in a fast-paced, high-acuity environment
- Veterinary technician background (CVT/LVT/RVT preferred but not required)
- Excellent communication, coaching, and problem-solving skills
- Ability to stay calm, focused, and adaptable under pressure
- A passion for mentoring others and driving positive change within the team
- Fluent English skills (speaking & reading) are required for the role.
We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, and of course Emergency and Critical Care
What to Expect:
- A Supportive Environment: Join a team that works like a TEAM. We foster a welcoming atmosphere where every team member feels valued, supported, and encouraged to grow. From seasoned experts to those just starting out, we believe in mentorship and collaboration.
- Opportunities for Growth: At VESH, learning never stops. Our experienced Doctors and Technicians take pride in mentoring and guiding newer team members. You'll have the chance to expand your knowledge and refine your skills in a supportive environment.
- Commitment to Excellence: We believe in providing nothing but the best for our patients. Our team utilizes cutting-edge equipment and techniques to deliver top-notch care, ensuring every pet receives the treatment they deserve.
- Relocation Assistance for the right candidate!
- CE Allowance
- Paid Shoe Stipend
- Scrubs provided by VESH at no cost to the employee!
- Paid Time Off
- Sick Time
- Shift Differential
- Employee Pet Discount/Immediate Family Member Discount
- 401k
- Medical/Dental/Vision
- Short/Long Term Disability Insurance
- Life Insurance
- HSA/FSA
- License application and renewal reimbursement for CVTs.
Ready to take the next step in your career? Join a team that values excellence, compassion, and collaboration.
For more information about our hospital, please visit https://www.veshdeerfield.com.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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