Ethos Veterinary Health
Clinical and Learning Development Supervisor
Training Supervisor - Fort Wayne, IN - Full Time
About Us:
Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES) is one of Indiana’s largest emergency and specialty hospitals, offering advanced care in cardiology, internal medicine, surgery, and emergency/critical care. We are AAHA-accredited, Level II Critical Care certified, and proud to be a trusted resource for pets with the most serious medical needs.
We are proud to share that NIVES was recognized on Newsweek's list of Americas Best Animal Hospitals 2025. If you're passionate about veterinary medicine and want to be part of something special, now is the perfect time to join a top-rated hospital making a real impact!
Job Summary:
The Clinical Learning and Development Supervisor is responsible for overseeing the implementation and delivery of training programs for veterinary technicians, veterinary assistants and support personnel. This role ensures that all clinical personnel receive ongoing education and development to improve clinical competencies, maintain compliance with industry standards, and enhance patient care. The supervisor works closely with senior veterinary staff and management to assess learning needs, alter curricula, and deliver training initiatives that align with the organization's clinical and operational goals.
Responsibilities:
- Implement and manage comprehensive training programs for veterinary clinical staff.
- Maintain training materials (manuals, e-learning modules, presentations) that address key clinical topics.
- Oversee competency-based assessments and evaluations to ensure the effectiveness of training programs.
- Provide hands-on training, mentorship, and guidance to clinical staff, particularly in the areas of patient care, clinical procedures, and best practices.
- Identify knowledge gaps and provide targeted educational solutions to improve clinical performance and patient outcomes.
- Coordinate with Medical Director, Training & Education Coordinator, Clinical and Shift Supervisors to deliver specialized, role-specific training.
- Monitor and evaluate the performance of trained staff to ensure that competencies are maintained and that clinical practices are up-to-date with current best practices.
- Oversee the continuous improvement of clinical training, based on feedback, performance data, and changes in veterinary medicine.
- Oversee a team of training coordinators to ensure effective delivery of training initiatives.
- Collaborate with cross-functional teams, including clinical directors, HR, and leadership, to identify training needs and areas for improvement.
- Foster a culture of continuous learning by encouraging ongoing education and professional development.
- Track and report on the effectiveness of training programs through key performance indicators (KPIs), employee feedback, and clinical outcomes.
- Provide regular updates to management regarding training progress, needs, and any challenges.
- Manage learning management systems (LMS) to deliver, track, and report training progress for clinical staff.
- Stay up-to-date with advancements in veterinary technology and educational tools to ensure training programs are innovative and engaging.
• Flexible schedule- primarily Monday through Friday day shift with the flexibility to shift to nights and weekends based on hospital training needs.
• Competitive compensation in based on experience, to be discussed further in interview process.
Qualifications:
• High school diploma or GED equivalent
• Must have proven clinical experience as a Veterinary Technician in veterinary medicine.
• Applicants with RVT credentials will be given priority consideration.
• Demonstrated advanced skill level and ability to lead other Veterinary Technicians is required.
• Previous supervisory or lead experience is strongly preferred.
• Strong interpersonal skills: able to communicate effectively with clients, doctors,
management, hospital personnel, tenant specialists, consulting professionals and
clients.
• Strong organizational/time management skills: able to set, prioritize and attain goals with
attention to detail, ability to work effectively in a fast-paced environment.
• Strong professional development skills: able to complete continued education in the field of
veterinary medicine concurrently with job description.
• Strong sense of integrity: able to maintain the highest ethical standards, personal
responsibility and accountability and confidentiality of clients, doctors, and all staff.
• Strong critical thinking skills: ability to use objective data to solve problems/create solutions
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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