Veterinary Referral Relationship Manager

Clearwater, FL & Bradenton, FL | Field-Based Role | Full-Time | Approximately 40+ hours/week 

$75,000–$85,000 annually (based on experience) + mileage reimbursement + full benefits

We are hiring a Veterinary Referral Relationship Manager to support specialty neurology services in Clearwater, FL and emergency services in Bradenton, FL. This is a field-based role focused on veterinary account management, veterinary sales-style outreach, and referral growth across the Tampa Bay veterinary community.

Pay & Benefits for our Veterinary Referral Relationship Managers:

• $75,000–$85,000 annual salary (based on experience)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off + paid holidays
• Mileage reimbursement for all field travel
• Employee pet care discounts
• Internal training and development opportunities
• Support from centralized marketing and referral growth teams

Schedule:

• Full-time, approximately 40+ hours per week
• ~4 days per week in the field visiting referring veterinary practices
• ~1 administrative/strategic planning day (hospital or remote)
• Occasional evenings/weekends for CE events, dinners, and outreach programs

About the Referral Relationship Manager Role: The Veterinary Referral Relationship Manager serves as the primary liaison between specialty and emergency hospitals and referring veterinary practices. This role drives referral development, veterinary marketing initiatives, and strategic relationship management to improve access to advanced veterinary care and strengthen hospital partnerships.

Candidates with experience in veterinary sales, veterinary marketing, veterinary account management, business development, or animal health industry roles are strongly encouraged to apply.

Referral Relationship Manager Responsibilities:

• Serve as the primary Relationship Manager for assigned territory
• Build and maintain relationships with referring veterinarians, practice managers, and veterinary hospital teams
• Conduct consistent in-person visits, outreach calls, and engagement with referral partners
• Drive referral growth for specialty neurology and emergency/critical care services
• Plan and execute veterinary CE events, lunch-and-learns, and referral engagement programs
• Partner with hospital leadership and marketing teams on service line growth initiatives
• Track and analyze referral activity using CRM systems and reporting tools
• Identify trends, opportunities, and barriers within the referral network
• Improve the referral experience and communication between hospitals and referring veterinarians
• Support community outreach and veterinary partnership development initiatives

Qualifications:

• 3–5 years of experience in veterinary sales, veterinary account management, marketing, business development, or customer relationship management
• Veterinary industry experience strongly preferred (ER, specialty, or general practice exposure a plus)
• Strong communication, relationship-building, and presentation skills
• Ability to manage multiple accounts, priorities, and field-based responsibilities
• Experience with CRM systems and basic performance tracking/reporting
• Strong organizational skills and attention to detail
• Valid driver’s license, clean driving record, and reliable transportation required

Why Join Us:

This role supports two unique and growing veterinary hospitals in one of the most desirable regions in Florida, based in the Tampa Bay / Gulf Coast region, one of Florida’s fastest-growing areas for veterinary medicine and one of the most desirable places to live and work.

At Animal Emergency of University Park, you will support their reputation that has been built for Emergency excellence through a commitment to exceptional client care, delivered by a dedicated and passionate team. You will also support SCAN Clearwater, a boutique veterinary neurology and neurosurgery that delivers state-of-the-art, compassionate care to pets using gold-standard diagnostics.

Living in this region offers year-round warm weather and coastal lifestyle, easy access to Clearwater Beach, St. Petersburg waterfront, and Sarasota beaches, vibrant downtown culture, dining, arts, and outdoor recreation, strong and growing veterinary referral network across Tampa Bay, and short commutes between major hubs in Clearwater, Tampa, and Bradenton. 

This is a high-impact opportunity for someone who thrives in relationship-driven work and wants to directly influence access to advanced veterinary care across a growing region. If you are motivated by building partnerships, driving results, and working alongside dedicated veterinary professionals, we would love to connect with you!

We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.