Ethos Veterinary Health

Veterinary ER Technician Supervisor, GCVS-NASA

Emergency- Supervisor - Webster, TX - Full Time


Veterinary ER Technician Supervisor

Gulf Coast Veterinary Specialists (GCVS) has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, GCVS is expanding its reach with a secondary satellite location in Webster, TX. This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, GCVS continues its mission of enhancing the well-being of animals and supporting the communities that love them.

We are seeking a ER Technician Supervisor who is a dynamic leader with a proven track record of success, to oversee emergency veterinary technicians in a busy and fast paced emergency animal hospital.

General Overview:
The ER Technician Supervisor is responsible for the standards of medical care, daily functions and efficiency, as well as the long-term goals and growth of the emergency technical staff for Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP) in Webster, TX. In addition, the Supervisor will manage and supervise the staff to ensure the high-quality standards of GCVS-NP are always met. This is a split role: 75% technical, 25% administrative.

Location:
  • Webster, TX
Compensation:
  • $50,000-$60,000 annually, based on experience
  • $2500 SIGN ON BONUS eligible for the right candidate!
Anticipated Schedule:
  • Full Time
    • Monday – Friday
    • Weekend/holiday availability required
Duties & Responsibilities:
People Management
  • Oversight of up to 20 employees
  • Maintains and monitors recruitment platform for all open emergency technical positions.
  • Recruits new employees and participates in the selection process.
  • Oversees the completion of employee orientation, training and annual performance appraisals.
  • Coaches and mentors employees and identifies continuous learning and skill building needs alongside the Learning and Development team.
  • Assists with the implementation of performance-based incentive and rewards and recognition programs.
  • Assists with mediation of conflict and maintains employee morale.
  • Tracks and maintains current licensures for all RVTs.
  • Works closely with the Hospital Director to oversee staffing needs including hiring, training, disciplining and terminating as required.
Hospital Operations
  • Assists and participates in the daily oversight of hospital functions pertaining to technical staff.
  • Oversees technical staffing and scheduling via Dayforce to strategically plan and schedule support staff.
  • Partners with the Hospital Director to continuously drive the hospital to maximize growth and revenue potential by optimizing technical staff scheduling.
  • Partners with the Hospital Director to ensure OSHA and hospital safety standards and annual training are maintained within the respective department.
  • Partners with Hospital Director to review incident reporting and risk management to perform root analysis and develop technical staff training.
Financial Duties
  • Oversees all aspects of technical staff payroll processes.
  • Manage missed punches, PTO, CE days, Bereavement and Sick time for technical staff.
  • Partners with the HD/Specialty Supervisor in oversight of inventory for specified departments.
  • Submits expenses as necessary for processing.
  • Oversees staff labor as compared to budget alongside Hospital Director.
Technology Support
  • Remains current on all facets and features of EzVet & Smartflow (hospital operating system).
  • Communicates as necessary with Emergency technical staff regarding planned updates, shutdowns, equipment replacement/upgrades, etc.
  • Maintain technical staff training for hospital operating systems.
Employee Resource Management
  • Works closely with the Hospital Director in all areas of employee resource management including recruiting, candidate interviews, candidate selection, and pre-hire processes.
  • Works closely with hospital team leaders in reviewing/discussing employee performance concerns. Maintains employee management and disciplinary documentation.
  • Maintains annual employee calendars of paid time, CE funds used, uniform allowances and keeps employees informed of account balances.
Qualifications: Knowledge, Skills, and Abilities:
  • Experience as a Licensed Technician in a tertiary Veterinary setting strongly preferred.
  • Supervisory experience in a veterinary setting required.
  • Strong administrative and managerial skills with a positive, adaptable attitude.
  • Detail-oriented yet able to see the big picture.
  • Maintains confidentiality and handles animals with care and skill.
  • Proficient in veterinary procedures (CPR, blood-draws, medication administration, patient triage).
  • Effective communicator with strong teamwork and independent work capabilities.
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
  • Skilled at multitasking, decision-making, and producing high-quality work.
Why Join Us?
  • Innovative Environment: Be part of a team that embraces cutting-edge technology
  • Professional Growth: Access continuous learning opportunities and expand your skill set with ongoing training and development.
  • Collaborative Team: Work alongside passionate professionals dedicated to providing the highest level of care.
  • Impactful Work: Make a meaningful impact on the lives of our furry patients and their families every day.
Perks & Benefits:
  • CE Allowance
  • Uniform Allowance
  • Paid Time Off
  • Employee Pet Discount
  • 401k
  • Medical/Dental/Vision
  • Disability Insurance
  • Life Insurance
  • HSA/FSA
  • Access to VetBloom for RACE-approved continuing education and training
  • Partnership with Purdue Veterinary Technology program, including scholarships
  • License application and renewal reimbursement for CVTs.
  • Financial support and onsite mentorship for those pursuing VTS certification
  • Ask us about certification assistance
Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?
GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service. We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!


If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence.

For more information about our hospital, please visit https://www.gcvs.com

 
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse

Manager, Assistant Manager, Practice Manager, Supervisor, Hospital Manager, Hospital Assistant Manager, Hospital Director
 
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